1. Definition of Personal Information

“Personal Information” refers to information relating to a living individual that can identify a specific individual by name, address, telephone number, date of birth, or other descriptions contained therein, as well as information that can be easily matched with other information to identify a specific individual.

2. Collection of Personal Information

Our store may collect personal information from customers when they purchase products or make inquiries. When collecting personal information, we will clearly state the purpose of use and collect it by lawful and fair means. The personal information collected by our store includes the following: Personal Information Collected

• a) Name and phonetic spelling
• b) Address
• c) Telephone number
• d) Email address
• e) Password
• f) Shipping information
• g) Transaction history with our store and details thereof
• h) Information that can identify a specific individual when combined with the above

Information Related to Customer Devices

• a) Information related to the device hardware
• b) Operating system (OS) information of the device

3. Use of Personal Information

The purposes for which we use the personal information entrusted to us by customers are as follows:

• a) To allow customers to log in to the service
• b) To conclude and perform transactions between customers and our company, and for customers’ use of the service
• c) To manage registered members
• d) To notify customers of matters necessary for service operation
• e) To respond to inquiries and provide after-sales support
• f) To confirm and verify orders
• g) To confirm and verify product shipments
• h) To respond to customer inquiries
• i) To provide information about our products and services
• j) For advertising, promotion, and marketing purposes
• k) To improve services and for research and development
• l) To prevent and respond to fraudulent or illegal activities

Our store will not disclose or provide personal information to third parties without the customer’s consent, except in the following cases:

• a) When required by laws or regulations, or when it is necessary to cooperate with national or local government agencies, or parties entrusted by them, in executing legally prescribed duties
• b) When it is necessary to protect the life, body, or property of a person and it is difficult to obtain the individual’s consent
• c) When personal data is exchanged with affiliated companies of the company operating this store

4. Safe Management of Personal Information

The service provider implements reasonable organizational, physical, human, and technical security measures to manage personal information safely. Our store handles personal data appropriately in accordance with relevant laws and regulations and strives to prevent unauthorized access, loss, alteration, leakage, or other risks related to personal information.

5. Correction and Deletion of Personal Information

Requests for correction or deletion of personal information entrusted to us should be made through the contact information listed below. Registered users may also correct their personal information via the “Member Page” menu of our store.

6. Use of Cookies

Our company may use cookies to provide better services to customers. Cookies do not enable us to collect personally identifiable information and do not infringe upon customer privacy. If customers do not wish to accept cookies, they can change their browser settings accordingly. Cookies are information sent from a server computer to a customer’s browser and stored on the hard disk of the customer’s computer.

7. Use of SSL

When customers enter personal information, we use SSL (Secure Sockets Layer) technology to ensure security and to prevent interception, interference, or tampering of such information. SSL is a function that encrypts information to prevent eavesdropping and data tampering, enabling safer transmission of information.

8. Use of 3D Secure 2.0

The following personal information collected by our company may be provided to card issuers used by customers for the purpose of detecting and preventing fraudulent use by the card issuer: Name, billing address, telephone number, shipping address, email address, information related to the internet usage environment, etc. If the customer’s card issuer is located outside Japan, this information may be transferred to the country where the issuer is located. If the customer is a minor, they must obtain consent from a parent or legal guardian before using this service.

9. Contact Information

Aurora Building, 2-7-7 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan Aurora Co., Ltd. Representative Director & President: Yasuo Wakabayashi Email: store-info@aurora-accent.co.jp

10. Changes to This Privacy Policy

Our store will announce any changes to the personal information collected, purposes of use, or other aspects of this Privacy Policy by posting updates on this page.